Front Desk Officer

At Green Poya Resort, we create meaningful guest experiences inspired by nature, comfort, and genuine hospitality.

We are looking for a professional, warm, and detail-oriented Front Desk Officer to be the face of our resort and deliver exceptional service from arrival to departure.

• Welcome guests with warmth and professionalism
• Handle check-in & check-out efficiently
• Manage guest requests and provide personalized service
• Coordinate with housekeeping and operations team
• Handle guest billing, payments, and restaurant transactions accurately
• Ensure smooth communication between front desk and restaurant operations
• Maintain accurate records using Property Management System (PMS)

• Fluent in English (spoken & written)
• Proficient in Microsoft Office
• Familiar with PMS (Property Management System)
• Understanding of guest billing and payment handling
• Friendly, well-presented, and service-oriented
• Minimum 3 years experience in a 4–5 star hotel or resort
• Work in a nature-inspired, peaceful environment
• Be part of a growing and passionate team
• Opportunity for career growth in hospitality
• A workplace that values quality service and guest experience