Villa operation manager - Uluwatu

Villa Operations Supervisor

Location:Bingin / Uluwatu, Bali
Position:Full-time

We are looking for a
hands-on Villa Operations Supervisor
to manage the daily operations of 14 luxury private villas in Bingin.

This is an
active onsite role
. You will supervise the housekeeping team, communicate with guests and make sure every villa is clean, well maintained and guest-ready.

• Manage the daily operations of 14 villas (11 x 1 bedroom and 3 x 2 bedroom)

• Coordinate and supervise the housekeeping team + poolattendent and daily schedule

• Personally check villa quality before every guest arrival

• Monitor and respond to
  Airbnb / Guesty messages and guest requests

• Coordinate check-ins, check-outs and special guest requests

• Assist guests and make sure problems and requests are fully resolved

• Identify maintenance issues and coordinate technicians/handymen

• Check pool, garden, linen, amenities and villa supplies

• Make sure Bali Bliss Villa SOPs and quality standards are followed

• Provide Management with a short daily operational update

• Has experience in luxury villa, 5
  * hotel or hospitality operations

• Has experience supervising housekeeping or operational staff

• Speaks
  good English and Bahasa Indonesia

• Is comfortable communicating with international guests

• Is comfortable using Whats App and systems such as Airbnb / Guesty

• Is organised, eye for detail-oriented and has high hospitality standards

• Takes initiative, follows up and gets things done

• Is reliable, responsible and professional

• Preferably lives in or close to
  Bingin / Uluwatu, must live in Bali already

• Is available to work weekends/public holidays according to the schedule

• Good basic salary

• Full-time employment contract

• BPJS full package

• Meal allowance

• THR

• 100% Full upselling bonus

• 5
  * review bonus

• Training and support

• A professional and friendly team to work with

We are looking for someone who takes
ownership
.

When there is a problem, we expect you to take action, follow up and make sure it is solved.