Front Desk Officer
Listed on 2026-09-16
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Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Green Poya - Luxury Eco Bambu Resort in South Lombok View all jobs
At Green Poya Resort, we create meaningful guest experiences inspired by nature, comfort, and genuine hospitality.
We are looking for a professional, warm, and detail-oriented Front Desk Officer to be the face of our resort and deliver exceptional service from arrival to departure.
What You Will Do
- Welcome guests with warmth and professionalism
- Handle check-in & check-out efficiently
- Manage guest requests and provide personalized service
- Coordinate with housekeeping and operations team
- Handle guest billing, payments, and restaurant transactions accurately
- Ensure smooth communication between front desk and restaurant operations
- Maintain accurate records using Property Management System (PMS)
- Fluent in English (spoken & written)
- Proficient in Microsoft Office
- Familiar with PMS (Property Management System)
- Understanding of guest billing and payment handling
- Friendly, well-presented, and service-oriented
- Minimum 3 years experience in a 4–5 star hotel or resort
- Work in a nature-inspired, peaceful environment
- Be part of a growing and passionate team
- Opportunity for career growth in hospitality
- A workplace that values quality service and guest experience
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