Manager – Housekeeping, Banyan Tree Balak

Banyan Group is an independent, global hospitality company with purpose. We pride itself on its pioneering spirit, design-led experiences and commitment to responsible stewardship. Its extensive portfolio spans 100 hotels and resorts, more than 140 spas and galleries, and 20 plus branded residences in over 20 countries. Comprising 12 global brands, including the flagship brand Banyan Tree, each distinct yet united under the experiential membership programme with Banyan.

The founding ethos of “Embracing the Environment, Empowering People” is embodied through the Banyan Global Foundation and Banyan Academy. We are committed to remaining the leading advocate of sustainable travel, with a focus on regenerative tourism and innovative programmes that elevate the guest experience.

Founded in 1994 on the core concept of sustainability, Banyan Tree Holdings seeks to create long-term value for all stakeholders and destinations across its network of properties, products and brands, through a purpose-driven mission.

With over 13,000 associates across 23 countries, the Group established the Banyan Academy in 2008 to support its goals by advancing people development, management excellence, and fostering learning with integrity and meaning.

Banyan Group has received over 3,000 industry awards and accolades since its inception. It has also received recognition for its commitment to environmental protection and community development through its non-profit arm, the Banyan Global Foundation, which aligns the Group’s efforts with the United Nations Sustainable Development Goals (UN SDGs).

Banyan Tree Escape Balak is seeking an experienced and detail-oriented Manager - Housekeeping to lead the Housekeeping function through the pre-opening phase and into full operations. Reporting to the General Manager, you will establish the resort’s housekeeping standards from the ground up, ensure villas and public areas are immaculate, and build a skilled and caring team that delivers the comfort and attention to detail expected of the Banyan Tree Escape brand.

The successful candidate will be a hands‑on leader with strong knowledge of luxury resort housekeeping operations, cleanliness and hygiene standards, and the Bali and Indonesian talent market. This role will drive housekeeping excellence by building a high‑performing team, maintaining consistent quality, and controlling costs and inventories.

Candidates with proven experience in luxury hotel or resort pre-openings in Bali or elsewhere in Indonesia are highly preferred.

• Lead and manage all Housekeeping functions, including villa cleaning, public areas, laundry, and linen and uniform management, ensuring alignment with business goals and brand standards.
• Develop the pre-opening Housekeeping plan, including organization structure, manning guides, recruitment timeline, and training schedule.
• Review villa and public area designs, finishes, and equipment from an operational perspective, and participate in snagging and handover of guest villas and facilities.
• Plan and manage the procurement and setup of operating supplies and equipment (OS&E), including linen, amenities, uniforms, cleaning equipment, and chemicals, in coordination with Purchasing and Finance.
• Establish housekeeping standards, procedures, checklists, and quality controls in line with brand standards and hygiene requirements.
• Ensure the cleanliness, presentation, and readiness of all guest villas, public areas, and back‑of‑house areas at all times.
• Oversee laundry operations, including in‑house and guest laundry, linen exchange programs, and uniform control, ensuring quality and cost‑efficiency.
• Manage inventory control for linen, amenities, cleaning supplies, and equipment,…