Branch Manager

Contract

Lombok

• Direct all sales and marketing initiatives in branch
• Assess local market conditions, identify current and prospective sales opportunities
• Assess competitor’s pricing and sales initiatives
• Fulfill goals and metrics (including NPS and improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modules, merchandise, apps access)
• Oversee customer experience (end-to-end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matters
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

• Bachelor’s Degree from any major at a reputable university
• 1–3 years leadership experience in Sales & Marketing, Business Development, or Business Operations (advantage for those in education or start-up companies)
• Good communication skills in Bahasa Indonesia and English
• Detail‑oriented and customer‑service oriented
• Strong people management skills
• Some knowledge or experience in K‑12 Education (SD, SMP, SMA grades)