Key Account Manager

Job Responsibilities — Key Account Manager

Identify and develop new business opportunities with prospective and existing clients to achieve assigned sales targets.

Build, manage, and strengthen long-term relationships with key accounts to ensure customer satisfaction and retention.

Develop and execute strategic account and sales plans to expand market share and revenue growth.

Proactively analyze client needs and business challenges, and effectively communicate product and solution value.

Coordinate closely with Presales and Postsales teams to deliver tailored solutions and ensure successful project execution.

Serve as the primary point of contact for all account-related matters, including negotiations, issue resolution, and contract management.

Monitor account performance, identify improvement opportunities, and implement action plans accordingly.

Prepare and deliver professional proposals, presentations, and reports to clients and internal stakeholders.

Consistently meet or exceed individual and company sales objectives and KPIs.

Bachelor’s degree in Mechanical Engineering or a related technical field.

Minimum 5 years of proven sales experience in MEP and Data Center Infrastructure solutions, system integration, or technology product management.

Demonstrated track record in managing and growing key accounts, with an existing portfolio of at least five active client accounts.

Strong communication, presentation, negotiation, and customer relationship management skills.

Solid knowledge of Enterprise Storage, Business Continuity solutions, and Corporate System Solutions is highly preferred.

Ability to work effectively in a cross-functional team environment and collaborate with technical and delivery teams.

Results-oriented, proactive, and capable of managing multiple accounts and sales pipelines simultaneously.