Sales Representative

Key Responsibilities and Duties

• Understand, represent and uphold the integrity of the Accor Vacation Club brand at all times and in all interactions with guests and colleagues.
• Represent Accor Vacation Club in a professional, courteous and sincere fashion to foster good working relationships with all customers and guests, internal and external, in line with company values.
• Conduct sales presentations as requested by sales management.
• Convert sales presentations into sales at set levels of performance in accordance with sales KPIs, ensuring consistency in meeting or exceeding the set sales KPIs.
• Maintain and update as required all sales information and materials used for presentations.
• Set and review performance goals weekly, monthly and year to date.
• Introduce guests attending sales presentations to the Accor Live Limitless Program (ALL) and enrol them in the program.
• Complete follow‑up process with new Members after they have purchased a membership.
• Liaise with new Members to bring in quality referrals.
• Attend Member events or any other company/sales functions as requested from time to time.
• Maintain professional relationships with Members.
• Efficiently manage any disgruntled Members/guests appropriately and in line with the company’s Internal Dispute Resolution Procedure.
• Maintain a high level of product knowledge to ensure an accurate representation of the products at all times.
• Complete all sales training sessions, LADS and sales compliance testing as requested by management.
• Ensure compliance with all legislative and company requirements including but not limited to ASIC, AFSL, T&C, Occupational Health and Safety, AVC Policies and Procedures.
• Actively participate as a positive, focused and motivated member of the sales team, ensuring alignment to the Code of Conduct and company values.
• Complete other tasks that may be assigned by Management from time to time.

• Previous experience in a sales environment; experience in Timeshare sales desirable.
• Strong knowledge and application of sales and closing techniques (such as building rapport, needs/values selling, negotiating and closing a sale).
• Positive and enthusiastic attitude.
• Excellent communication, listening, problem solving and negotiation skills.
• Customer‑centric focus with exceptional customer service skills.
• Ability to work in a target‑driven sales environment.
• Team member with strong work ethic, flexible in approach and supportive of others.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.