Customer Service Job Ingleside area,Illinois USA,Customer Service/HelpDesk

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Customer Service Representative About the Customer Service Representative Opportunity

We are seeking two detail-oriented Customer Service Representatives to support a busy customer service department during a short-term project. This Customer Service Representative role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage high-volume communications across multiple channels.

Why This Customer Service Representative Opportunity Stands Out

Fast-paced, high-volume environment
Exposure to customer service operations and business communications
Opportunity to utilize Outlook, Teams, Excel, and Copilot daily
Great fit for an adaptable and organized Customer Service Representative

Key Responsibilities for the Customer Service Representative

Manage high-volume customer inquiries via email and internal communication platforms
Monitor and maintain shared inboxes
Respond to customer requests professionally and accurately
Prioritize and manage multiple tasks simultaneously
Maintain detailed customer records and communication history

Qualifications for the Customer Service Representative

Required:

1-3 years of customer service or contact center experience
Shared inbox management experience
Strong written communication skills
Proficiency with Microsoft Outlook, Teams, Excel, and Copilot
Ability to manage multiple priorities in a fast-paced environment

Preferred:

B2B customer service experience
Experience with Radius EFI
Experience supporting high-volume customer service operations

What We're Looking For

Organized and detail-oriented professional
Strong communicator with excellent customer service skills
Team player who can adapt quickly
Self-starter who can work independently
Professional and dependable Customer Service Representative