Area Zone Leader; Part-Time), Team Member Experience; TMX

About Hollywood Park

Hollywood Park, a near 300-acre sports and entertainment destination, is being developed by Los Angeles Rams Owner/Chairman

E. Stanley Kroenke with the 70,000-seat SoFi Stadium as its centerpiece. Hollywood Park is the largest urban mixed-use mega development under construction in the Western United States. When complete, Hollywood Park will have up to 2,500 residences, a hotel, a retail district reaching up to 890,000 square feet, up to 5 million square feet of office space, and more than 25 acres of public parks and open space.

Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, SoFi Stadium is the host of world‑renowned sporting events, including Super Bowl LVI in 2022, College Football Playoff National Championship game 2023, Wrestle Mania 2023, World Cup 2026, and the Opening and Closing Ceremonies of the Olympics in 2028. Adjacent to the stadium and under the same roof canopy is a 2.5-acre open‑air plaza, American Airlines Plaza, and the 6,000-seat You Tube Theater.

You Tube Theater is an intimate venue, making it the perfect place for concerts, comedy, awards shows, esports competitions, community gatherings, conferences and more.

Hollywood Park is being brought to life by a deeply experienced team of creative forward‑thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect.

Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day.

At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S.

Our S.T.A.R.S. commitments are enabled by five foundational principles:

• Start with Care – create a lasting impact through genuine care
• Thrive as a Team – create an environment of collaboration and encouragement Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others
• Resolve with Respect – treat others with empathy, patience, and kindness
• Safety Always – maintain a safe and secure environment

Provides oversight across multiple zones and the Guest Experience Command Center, including direct leadership of Zone Leads assigned to dispatch functions. This role bridges field operations and command‑level coordination, ensuring consistent communication, escalation, and service execution across the entire Guest Experience operation.

The TMX Area Zone Leader also plays a critical leadership role in supporting Team Member Experience operations across multiple zones of SoFi Stadium during events. This position serves as an elevated extension of the TMX Zone Leader role, with increased scope, accountability, and decision‑making authority.

The TMX Area Zone Leader is responsible for overseeing Zone Leaders and frontline TMX representatives within an assigned area, ensuring operational readiness, staffing alignment, policy compliance, and a positive team member experience. This role partners closely with Guest Experience management and cross‑functional departments to support seamless event execution, team performance, and safety.

TMX Area Zone Leaders are empowered to lead proactively, resolve complex operational and team member issues, mentor Zone Leaders and TMX Representatives, and provide real‑time feedback and reporting to management.

• Provide direct oversight of Zone Leads assigned to the Guest Experience Command Center.
• Serve as the primary leadership point of contact for all Command Center operations on event days.
• Ensure Command Center Zone Leads accurately receive, prioritize, and respond to Guest…