Assistant Manager, Box Office

About Hollywood Park

Hollywood Park is a premier, nearly 300-acre global sports and entertainment destination in Inglewood, California. Owned, operated, and being developed by Los Angeles Rams Owner/Chairman

E. Stanley Kroenke, it stands as the largest urban mixed-use development currently under construction in the Western United States. The vibrant "city within a city" features sophisticated residences, a dynamic outdoor retail and lifestyle district, creative office spaces, public parks, and a scenic lake. Anchored by the world-class SoFi Stadium and You Tube Theater, with Hollywood Park Studios and a luxury boutique hotel forthcoming, the district creates the ultimate Live, Work, Play environment.

Hollywood Park is being brought to life by a deeply experienced team of creative forward-thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect.

Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day.

At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S.

• Start with Care – create a lasting impact through genuine care
• Thrive as a Team – create an environment of collaboration and encouragement
• Anticipate Unspoken Needs – be proactive in delivering extraordinary service and supporting others
• Resolve with Respect – treat others with empathy, patience, and kindness
• Safety Always – maintain a safe and secure environment.

Hollywood Park is seeking an Assistant Box Office Manager responsible for providing clerical, administrative, and daily/event day support for the Box Office, Ticket Operations Team, and its Tenants. The ideal candidate is someone who has previous Box Office and customer service experience, has experience in financial oversight and similar assets in the sports and entertainment industry, and possess knowledge of the nature of the business and time commitment.

This person should have a Fan First mindset and provide innovative ideas to improve the fan experience.

• Assist the Sr. Manager, Ticket Services and Box Office with supervision of part-time Box Office Staff, including but not limited to recruitment, retention, training, scheduling, and disciplinary actions.
• Provide support for non-event Box Office operations inclusive of management of part-time staff, daily sales reconciliation, and executing daily reports.
• As directed by the Sr. Manager, Ticket Services and Box Office, provide oversight of Box Office cash handling procedures including seller bank preparation, distribution, and reconciliation, cash deposits, daily settlement, and vault management.
• Assist with coordination of events and serve as Manager on Duty as assigned by the Sr. Manager, Ticket Services and Box Office.
• Manage the upkeep and maintenance of all ticket scanning equipment.
• Organize and maintain Box Office/Ticket Operations offices and ticketing supplies.
• Assist and support the Ticket Operations Department with event ticketing support as needed.
• Perform other duties as assigned.

• Minimum education level of undergraduate degree or its equivalent preferred.
• 2+ years of…