Intake Coordinator

Intake Coordinator

If you are driven by a desire to make a meaningful difference in your community and shape brighter futures, The Help Group is the organization for you! We're one of the largest nonprofits of our kind in the U.S., offering diverse programs for individuals and families affected by autism spectrum disorder, ADHD, developmental delays, abuse, mental health and social-emotional challenges. Since our founding in 1975, we've grown significantly, expanding our reach to meet the evolving needs of our community.

Today, we offer unparalleled academic programs, mental health support, therapy, life coaching, vocational training, specialized social and residential programs, and resources for LGBTQ+ youth and families. These initiatives touch the lives of over 6,000 clients a year and continue to expand in reach and impact. At the heart of The Help Group's mission is a steadfast commitment to empowering individuals to reach their full potential and live positive, productive, and fulfilling lives.

We invite passionate professionals to join us in supporting the development of our students, clients, and residents as we grow! Here, you'll find not just a job, but an opportunity to grow your career in a deeply rewarding environment!

Come be part of a team that inspires, mentors and changes students’ lives because everyone deserves a great future.

• Full Time - Monday – Friday
• Locations:
  Hollywood

• Manage incoming client inquiries via phone, email, and in-person
• Schedule client appointments and coordinate intake processes
• Conduct initial screenings and assessments to determine client needs
• Maintain accurate and up-to-date client records
• Assist with billing and insurance verification processes
• Collaborate with the clinical team to ensure a seamless intake process
• Manage client communications from initial call through handoff to the therapist

• Bachelor's degree in psychology, social work, or related field (preferred)
• Previous experience in a mental health or healthcare setting (preferred)
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and electronic health record (EHR) systems
• Effectively manage the intake process with a combination of empathy and confidence

Salary: $26.00 - $29.00 per hour

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This salary range represents the low and high end of the salary someone in this role may earn as an employee of The Help Group. Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees.

Salary decisions are dependent on the circumstances of each hire. The Help Group reserves the right to modify this pay range at any time. If your requirements fall outside of this range, you are still welcome to apply.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.