Assistant Manager

Job Summary

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well‑trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

• Assist the Store Manager with daily operations and supervision of employees.
• Ensure a welcoming environment by greeting customers and maintaining store appearance, including displays and signage. Train and coach team members to provide exceptional customer service and engagement.
• Oversee inventory flow including markdowns, ticketing, clearance management, accurate pricing, organized stockrooms, removal of damaged/expired items, and set daily and weekly freight goals.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks. Foster a positive and productive work environment.
• Monitor sales performance and implement strategies to achieve sales targets. Collaborate with the Store Manager to create and implement effective marketing and promotional campaigns. Maintain a clean and organized store environment.
• Direct and supervise employees engaged in sales, inventory‑taking, reconciling cash receipts, or performing services for customers.
• Ensure adherence to all Citi Trends, Inc. policies and procedures.
• Perform other duties as assigned.

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• High school diploma or equivalent.
• Previous experience in retail management or a related field.
• 2-5 years of retail experience as an Assistant Manager.

• Squat / Kneel / Stoop (Frequent to continuous)
• Stand / Bend / Walk (Frequent to continuous)
• Twist (Occasional to frequent)
• Reach above shoulder (Occasional to frequent)
• Lift / Carry (Occasional to frequent)
• Push / Pull (Occasional to frequent)
• Use of hands (manual dexterity, grasping) (Frequent to continuous)

Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.

Citi Trends is a great place to build a fun and rewarding career in retail management! We believe in promoting from within, so, rest assured, if you show the initiative, there will be plenty of room to develop your career. We offer a competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and much more.

Ready for some rapid growth of your own?