Commercial Overhead Door Systems Field Technician

Commercial Overhead Door Systems Field Technician Join Vortex Doors—recognized for premium quality and customer-first service across commercial and industrial door solutions. As a seasoned technician, you’ll keep facilities safe and efficient by installing, repairing, and maintaining door systems, docks, and related hardware.

A day in this role

Your morning kicks off in the shop reviewing the day’s work orders. You load your company-provided vehicle with tools, parts, and safety gear, then head to customer sites. On any given day, you might:

Install and commission sectional, rolling steel, storefront, hollow metal, and automatic door systems—verifying alignment, balance, and code compliance.

Diagnose complex issues (springs, hinges, locks, controls, electrical/low-voltage) and complete precise repairs the first time.

Set up hardware such as closers, handles, access control, and safety sensors; fine-tune for smooth, safe operation.

Communicate findings clearly, outline repair options, and offer cost-effective recommendations.

Document work thoroughly—photos, parts used, labor hours—and perform quality checks against Vortex’s high standards.

Back at the branch, you’ll debrief, order parts, and prepare for tomorrow—supported by a team that values craftsmanship and safety.

What sets Vortex apart

Industry-best training in our state-of-the-art facility: commercial/retail door openings, hardware, storefront glazing, and automatic door systems.

Clear advancement pathways with multiple levels to accelerate your career.

Ongoing learning on manually operated doors and dock equipment for industrial applications, plus options for industry certifications.

Specialized instruction on hollow metal doors, frames, and hardware.

Strong safety culture, positive team environment, and meaningful recognition.

Comprehensive pay and benefits: health coverage, 401(k) match, 8 paid holidays, vacation/sick time.

Company-provided uniform and tools, plus an annual boot allowance.

Company vehicle for customer service visits.

What you bring4+ years of experience in the commercial door service industry.

Exceptional mechanical aptitude and troubleshooting capability.

Comfort with hand/power tools; ability to read a tape measure and perform fractional math for precise installs.

Knowledge of door types, brands, and hardware; understanding of safety regulations and adherence to protocols.

Professional communication and customer service skills; ability to influence and guide customers when needed.

Physically able to lift 50+ lbs., climb ladders up to 20’, kneel for extended periods, and work efficiently in the field.

Reliable, self-motivated, and responsive in fast-paced environments; computer-literate.

High school diploma or equivalent; AAADM certification is a plus.

Schedule and conditions

Full-time shifts available within 7:00 AM–5:30 PM, Monday–Friday.

Some overtime and on-call work may be required.

Continuous training as your career progresses with Vortex.

Fast-paced, results-oriented work environment.

Valid driver’s license required; ability to operate a company vehicle.

Compliance Must pass Drug test, Background check and Motor Vehicle check

Compensation $26.00/hr – $32.00/hr, based on experience and certifications.

Preferred proficienciesAAADM certified

Industrial Door Repair Automatic Door
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