Senior Commercial Door & Dock Systems Technician

Join Vortex Doors as a Senior Commercial Door & Dock Systems Technician
At Vortex Doors, we’re known nationwide for precise workmanship, safety-first practices, and outstanding customer care. With 4+ years in the door industry, you’ll step into a role where every day brings new challenges-installing, servicing, and maintaining commercial and industrial doors, dock equipment, and access hardware for customers who count on us.

A day in the field

By 7:00 AM, you’re loading your company vehicle with the right tools, PPE, and parts. You head to your first site to troubleshoot a rolling steel door that won’t cycle. After precise diagnostics, you replace damaged hinges, test the limits on the operator, and verify safety sensors. Midday, you configure a new closer, rekey a storefront lockset, and fine-tune an access control reader.

The afternoon brings a dock leveler adjustment and quality check. You finish the day by documenting work performed, walking the customer through findings, and proposing cost-effective options for long‑term reliability—all while meeting code and safety standards.

• Install, troubleshoot, and repair a wide range of commercial doors, dock equipment, and related hardware using appropriate tools and methods.
• Diagnose and complete routine and complex repairs - springs, hinges, locks, operators, and low‑voltage/electrical components. Interested in welding? We’ll train.
• Install and configure locks, handles, closers, low‑voltage wiring, and access control devices.
• Verify compliance with safety guidelines and building codes on every job.
• Deliver clear, courteous communication - explain findings, set expectations, and offer practical solutions.
• Maintain accurate service notes, repair logs, and installation records.
• Perform thorough quality checks to uphold Vortex’s unsurpassed standards.

• Best‑in‑class training at our state‑of‑the‑art facility: commercial and retail openings, hardware, storefront glazing, and automatic doors.
• Clear advancement path with multiple technician levels and certifications.
• Ongoing education on manual door systems, dock equipment for industrial openings, and options for industry certifications.
• Hands‑on training with hollow metal doors, frames, and hardware.
• Strong Safety Culture, positive work environment, and recognition programs.
• Comprehensive pay and benefits: health coverage, 401(k) match, 8 company‑paid holidays, and Vacation/Sick program.
• Company‑provided uniform, tools, annual boot allowance, and a take‑home service vehicle for customer visits.

• Excellent mechanical and technical aptitude with a commitment to quality craftsmanship and detail.
• Physical capability: lift 50+ lbs., frequent bending and kneeling, climb ladders up to 20’, and safely operate power tools.
• Strong interpersonal and communication skills; clear, timely collaboration on any jobsite.
• Sharp problem‑solving, troubleshooting, and the ability to convey information in a fast‑moving environment.
• Customer‑focused and persuasive when recommending solutions.
• Reliable, self‑motivated, and safety‑minded.
• High school diploma or equivalent required.
• 4+ years of commercial door service experience; AAADM certification is a plus.
• Knowledge of multiple door types, brands, and hardware; confident with hand and power tools.
• Comfort with math involving fractions and precise tape‑measure reading.
• Understanding of safety regulations and adherence to protocols.
• Basic computer proficiency.

• Full‑time within 7:00 AM - 5:30 PM, Monday-Friday, with some overtime and on‑call as needed.
• Fast‑paced, results‑oriented environment with continuous training as you grow.
• Valid driver license required; ability to drive a company vehicle.

$26.00/hr.

- $32.00/hr.

• AAADM certified
• Industrial Door Repair
• Automatic Door

Must pass Drug test, Background check and Motor Vehicle check