Community Support Facilitator; CSF); Los Angeles
Listed on 2026-08-24
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Social Work
Community Support Services, Human Services/ Social Work, Community Health
Community Support Facilitator (CSF)
Position InformationTitleCommunity Support Facilitator (CSF)DepartmentCommunity Living ServicesStatusFull-Time, RegularClassificationNon-ExemptCompensation$23.00–$25.00 per hour, based on experienceScheduleFull-Time; schedule varies based on participant and program needsOn-CallParticipation in a shared 24-hour on-call rotationReports ToProgram DirectorPositions SupervisedHouse Managers (HM) and Community Living Instructors (CLI)Work LocationParticipant homes, community settings, and program locations; approximately 50% travel
About A Bright Future, Inc.
At A Bright Future, Inc., we believe everyone deserves dignity, respect, independence, and the opportunity to live a meaningful life within their community. We provide person-centered services and support to adults with developmental and intellectual disabilities, helping individuals build skills, pursue their goals, and become active and valued members of their communities.
As a Community Support Facilitator, you'll have the opportunity to combine leadership, advocacy, and hands-on support to help individuals reach their goals while guiding the team of staff who support them.
Position OverviewThe Community Support Facilitator (CSF) provides leadership, coordination, and oversight of services for individuals receiving Independent Living Services (ILS) and Supported Living Services (SLS). Working closely with the Program Director, the CSF supervises and supports direct service staff, coordinates individualized services, and helps ensure participants receive consistent, person-centered support.
The CSF serves as an important connection between participants, families, staff, Regional Centers, service providers, and community partners while ensuring services promote independence, health, safety, dignity, and successful achievement of individual goals.
What You'll DoParticipant Support & Advocacy- Provide guidance and support to individuals with developmental and intellectual disabilities, including individuals with behavioral, medical, psychiatric, or other complex support needs.
- Support individuals in developing and maintaining independent living skills.
- Promote community integration, social connections, self-advocacy, and meaningful participation in the community.
- Ensure services are delivered according to each individual's Individual Program Plan (IPP), Individual Service Plan (ISP), and identified goals.
- Advocate for the rights, preferences, choices, and well-being of individuals served.
- Support individuals in accessing community resources, benefits, employment opportunities, transportation, and other services.
- Supervise, guide, and mentor Community Living Instructors and House Managers.
- Provide staff with direction regarding participant-specific needs, routines, behavioral strategies, and service expectations.
- Assist with onboarding and training new employees assigned to participant homes.
- Monitor staff performance and provide constructive feedback and coaching.
- Address performance concerns and communicate significant issues to the Program Director.
- Ensure adequate staff coverage and appropriate staffing levels are maintained.
- Promote teamwork, accountability, professionalism, and consistent service delivery.
- Coordinate individualized services in collaboration with participants, families, staff, Regional Centers, and other service providers.
- Participate in IPP/ISP meetings, team meetings, case conferences, and service planning meetings.
- Monitor implementation of participant goals and identify areas requiring additional support.
- Ensure behavior support plans, health plans, and other individualized support plans are implemented appropriately.
- Coordinate appointments, services, and resources as needed to support participant outcomes.
- Maintain communication with families, conservators, Regional Center representatives, and other professionals involved in the individual's services.
- Assist staff in implementing behavior support strategies and individualized behavior intervention plans.
- Provide guidance regarding de-escalation and crisis prevention strategies.
- Respond to emergencies and provide on-site support when necessary.
- Assist staff in addressing challenging or high-risk situations while maintaining participant dignity and safety.
- Ensure incidents and suspected abuse are reported according to agency and regulatory requirements.
- Review incident reports and communicate significant concerns to the Program Director.
- Maintain accurate, timely, and complete participant documentation.
- Monitor progress notes, service records, incident reports, and other required documentation.
- Ensure services are delivered in accordance with A Bright Future policies and applicable DDS, Regional Center, Title 17, and other regulatory requirements.
- Maintain participant files and ensure documentation is audit-ready.
- Participate in quality assurance reviews and…
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