Expert Learning & Development Specialist

Summary

CHS has an exciting opportunity within our Learning and Development team for an Expert, Learning and Development Specialist. The Learning and Development team delivers on the enterprise learning strategy to support the evolving development needs of our business and functional areas. In this role, the Learning and Development Specialist will drive and improve user adoption of systems while supporting the achievement of business and individual performance goals across CHS.

The position will lead training development initiatives and enable the organization’s implementation of new systems and process solutions, leveraging digital learning and emerging technologies to enhance effectiveness and ensure key performance indicators are met. This role will be instrumental in the analysis, design, development, and delivery of training for SAP and related supporting solutions. This is a hybrid position with occasional attendance needed for collaboration with key stakeholders or team meetings.

Learning Strategy, Design, and Development

• Lead the analysis, design, and development of end-to-end learning solutions aligned to business goals, performance gaps, and enterprise learning strategy.
• Apply adult learning principles and instructional design best practices to create scalable, role-based learning experiences.
• Develop blended learning solutions, including instructor-led, virtual, self-paced and in-line content.
• Partner with subject matter experts, vendors and business stakeholders to translate complex processes and IT systems into effective learning materials.

Systems Enablement and User Adoption

• Support the successful implementation of new systems, processes, and solutions through targeted training and enablement strategies.
• Drive and improve user adoption by collaborating with key stakeholder groups while designing learning experiences that reinforce correct system usage and business outcomes.
• Measure learning effectiveness and adoption metrics, using insights to continuously improve training outcomes and KPI attainment.

Digital Learning and Innovation

• Leverage digital learning and emerging technologies including AI to enhance learner engagement, accessibility, and performance impact.
• Identify opportunities to modernize learning delivery through learning platforms, multimedia, and innovative instructional approaches.
• Stay current on learning and development trends and share innovative practices to continuously improve learning effectiveness.

• High School diploma or GED
• 5+ years of work experience in instructional design, training, or a related field
• 3-5 years of ERP systems training development and delivery
• Demonstrated strength in e-learning development
• Experience in performance consulting and training needs assessment
• Knowledge of adult learning and development methodologies and tools
• Understanding of various development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of learning and development)
• Proficient in Microsoft Office suite
• Travel up to 25%

• Bachelor’s degree in business, organizational behavior, human resources, or related field
• 1-3 years of SAP training development and delivery preferred.
• Experience with AI in the learning function.
• Demonstrated facilitation and presentation skills
• Ability to leverage live online training platforms
• Interest in the application of AI and other advanced technologies in Learning & Development
• Experience in managing project timelines and deliverables
• Strong Interpersonal relationship skills (influencing, listening, forming partnerships)
• Proactive and receptive to change
• Highly organized and able manage multiple priorities
• Takes initiative to work both independently with minimal guidance and collaboratively with stakeholders
• Clear and concise verbal and written communication skills
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical…