Family Support Worker

Family Support Worker -

Agency:
Children and Families

Working Title:

Family Support Worker -  Pay Plan:
Career Service Position Number:  Salary: $17,386.46 Annually / $668.72 Biweekly Posting Closing Date: 06/28/2026

Location:

Inverness, Florida Open Competitive

What You Will Do:

In this position you will be responsible for assisting Child Protective Investigators, which includes coordinating and providing transportation for families. Additionally, you will assist investigators in maintaining a caseload of families receiving social services.

How You Will Make an Impact:
Assist investigators in maintaining caseload of families receiving social services. Assist clients in completing forms for services and benefits. Assist individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing. Provide materials to individuals and/or families about nutrition, infant development and parenting skills. Ensure immunizations and well-baby visits are received in a timely manner.

Assist individuals and/or families in learning how to access community services. Work with family to develop family support plan. Conduct interviews to collect household data in order to assist household members. Coordinate necessary transportation for families. Maintain and updates client files. Participate in trainings Make referrals for emergency ongoing services within the agency and to other agencies. Maintain liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.

Provide phone and client contact support. Perform related work as required.

Qualifications:

High School Diploma. Must possess and maintain a valid driver's license. Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage.

Knowledge, Skills, and Abilities:
Knowledge of basic childcare practices. Knowledge of elderly care practices. Knowledge of principles and techniques of effective communication. Knowledge of community resources. Knowledge of program objectives. Knowledge of basic arithmetic. Skill in basic counseling techniques. Ability to assist clients in accessing community resource services. Ability to understand and apply the methods and practices used in medical, nursing, nutrition, child development or childcare settings.

Ability to interview clients to identify needs. Ability to communicate effectively. Ability to plan, organize and coordinate work activities. Ability to establish and maintain working relationship with others.

Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
No state income tax for residents of Florida;
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions;
Flexible Spending Accounts;
Tuition waivers;
And more! For a more complete list of benefits, visit

About Department of Children and Families:
Mission:
The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision:
We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.