Network Maintenance Operator

Together we are Trusted to Serve Scotland. At Scottish Water we look after Scotland’s most precious natural resource, guarding its reputation for refreshingly pure water from source to tap while caring for our environment.

• Resolve customer issues, taking control of each situation, investigating problems and developing solutions that keep customers satisfied and informed.
• Carry out routine repairs and maintenance on water‑network infrastructure, plant, equipment and vehicle checks.
• Adhere to health and safety procedures, primarily Chapter8 NSRWA, and minimize service disruption.
• Produce accurate reports using the company’s performance and productivity reporting systems.
• Work with the team, including performing your shift on the 365‑day standby rota for out‑of‑hours duties.

• Self‑motivated and eager to contribute to team goals.
• Basic IT skills – use of digital equipment and apps throughout the day.
• Clear, concise report writing skills.
• Full, clean driving licence – mandatory.
• Nice to have: experience with HGVs or 180/360 excavators, cable‑avoidance tools, an understanding of health and safety for site work or basic ground skills.
• Holding a CPCS or NSRWA qualification is a plus, but not required.

Grade
4. Starting salary £31,640, with performance‑driven progression up to £36,460.

Other financial benefits: overtime paid at time and a half after 35 hours worked per week; a defined‑benefits pension linked to salary and years of service; group life assurance double the salary; access to a business out‑performance payment; SW splash benefits scheme (discounts/cashback); cycle‑to‑work up to £4,000 pre‑tax; salary‑sacrifice scheme for an electric vehicle.

Job offers are conditional and confirmed after completion of pre‑employment screening, including references, criminal record checks, and licence checks.