Rooms Divisions Manager

Why join

Meldrum

House Hotel?

We welcome the opportunity toshowcasethevery bestof Scottish food, drink, scenery, and warm hospitality to our guests. Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100.

As Rooms Division Manager, you will lead the Front Office and Housekeeping teams, ensuring exceptional guest experiences, luxury presentationstandardsand operational excellence across the hotel. This hands-on leadership roleis responsible for driving service quality, team development, departmentalperformanceand collaboration across the business to deliver memorable experiences for every guest.

• Lead the daily operation of Front Office, Housekeeping,Nightsand Public Areas teams.

• Drive exceptional guest satisfaction and maintain SLH luxury brand standards.

• Conduct regular inspections to ensure rooms and public areas meet the highest presentation standards.

• Recruit, train,coachand develop high-performing teams.

• Manage departmentalrotas, payroll,labourcostsand stock control.

• Oversee guest arrivals, departures, nightauditand guest service procedures.

• Monitor guest feedback and implement continuous improvement initiatives.

• Ensure compliance with health, safety, COSHH and company policies.

You are an experienced hospitality leader with a passion for guest service, teamdevelopmentand operational excellence. You thrive in a hands-on environment,leadbyexampleand have a proven ability to inspire teams whilemaintaininghigh standards within a luxury hotel setting.

• Previous Rooms Division, Front Officeor Housekeeping management experience within a luxury hotel.

• Strong leadership skills with a hands-on approach to operational delivery.

• Experience conducting team meetings, coachingsessionsand one-to-one reviews.

• Proven experience managingrotas,payroll and departmental budgets.

• Ability to implement cost-control measures whilemaintainingservice quality.

• Excellent attention to detail andorganisationalskills.

• Proficiency with Microsoft Outlook; experience with Fourth Hospitality, HMS,Seven Roomsor Zonal is advantageous.

Meldrum House is part of the Apex Hotels Group, an innovative, thrivingbusinessand we want you to be part of our exciting journey.

You’llmeet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits.

• 29 days holiday

• Training and development from day one

• Employee events and celebrations

• Inhouse company interactive employee communication APP

• Healthy meals to enjoy whileyou'reworking

• Access to an external Employee Assistance Programme

• Financial Wellbeing App, allowing flexibility to get paid earlier than your normal monthly pay date

• Contributions to a pension plan

Following your first successful 3 months,you’llalso receive…

• Access to our discounts and wellbeing platform “Treat Yourself Here”

• Involvement in our employee recognition schemes

• Long service recognition

• Complimentary overnight stay and dinner for two on probation pass and annual anniversary

• 50% discount in our restaurants

• Cycle to Work Scheme

• Discounted room rates for employees,friends and family

• Spa treatments and product discounts

• Life Assurance cover

Please note,this role does not meet the requirements for sponsorship under the Skilled Worker visa route.