Materials Customer Service Coordinator
Job in
Ionia, Ionia County, Michigan, 48846, USA
Listed on 2026-07-22
Listing for:
Flex-N-Gate
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
Summary
Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.
Core Competencies- Good computer skills
- Strong Organizational Skills
- Time Management
- Communication
- Problem Solving
- Accountability and Dependability
- Leadership Skills
- Team Oriented
- Highly Motivated
- Attention to Detail
- Responsible for addressing any customers issues
- Generates daily load sheets and requirement listing
- Monitors all Customer Portals
- Ensure adequate supply of containers through weekly inventories
- Monitor activities on the dock and activities of the shippers/receivers
- Adhere to all company policies, procedures and instructions
- High School Diploma/GED
- 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
- Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset
- Strong organizational and time-management skills
- Strong interpersonal and communication skills (both verbal and written)
- Proficiency with database applications and administration systems, specifically Microsoft Office
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