Parking Ambassador

The University of Iowa Parking & Transportation department is seeking a Parking Ambassador. This position will ensure compliance with university parking regulations, provide assistance to patients, staff, and students entering parking ramps, and directs to available parking options accordingly.

This position is performed fully on campus.

• Monitors traffic flow and parking ramp capacity.
• Provides assistance to motorists, patients, or visitors by directing to appropriate parking options, elevators, skyways, or shuttle services.
• Verifies validity and eligibility of each vehicle parking in hospital ramps.
• Provides customer service and assistance to patients and visitors who have questions, concerns, or special needs including assistance with ADA parking or spaces close to entrances/elevators.
• Contacts clinic via table to update on patient arrivals and advise if assistance/accommodation is needed.
• Conducts set up and testing daily for required equipment ensuring functionality.
• Promptly reports any issues, incidents, or complaints to department supervisors and documents them accordingly.

Schedule: Monday-Friday, 6:00 AM–2:30 PM

Location: Campus

The Parking and Transportation Department provides and supports access, mobility, and transportation services to faculty, staff, students, patients, and visitors of The University of Iowa. The department consists of five operating units; CAMBUS, Commuter Programs, Fleet Services, Facility Operations, and Parking Services. These units collaborate to provide a broad range of parking and transportation options and services.

• Two years’ experience in a public contact position.
• Experience must include use of computers and tablets.

• A valid driver’s license is required, as well as an ability to meet and maintain University of Iowa Driving Policy.

• Knowledge of University of Iowa campus and locations of various parking facilities.
• Customer service/public contact experience.
• Ability to adapt, prioritize, and organize multiple tasks.
• Proficient computer skills.
• Excellent communication skills in order to interact effectively with people from various backgrounds and cultures.

Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and driver’s license verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Andy Brus at  or andrew-brus.

This position is performed fully on campus.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.

• Classification
  
  Title:
  
  Parking Ambassador
• Appointment Type:
  Merit
• Schedule:
  
  Full-time
  
  Work Modality Options:
  On Campus

• Pay Level: 7

• Organization:
  Finance & Operations (General)
• Contact Name:
  Andy Brus
• Contact Email: andrew-brus