Residence Life Associate Director

Position Summary

The Associate Director of Residence Education is responsible for management of the daily operations of the Office of Residence Education, supervising paraprofessional, graduate, professional, and administrative staff. This role supports residence hall operations, including student conduct, safety, and security, and provides direct supervision to Assistant Directors responsible for Student Conduct & Care, Hall Operations, Training & Staff Development, Residential Curriculum, and Student Engagement & Leadership.

The position develops and executes an annual recruitment plan for professional live-in staff, plans and executes professional staff training, and establishes campus partnerships to support student success in residence halls. Reports to the Director, Residence Education.

• Provide direct supervision, training, and professional development for Assistant Directors, and assist in supervising Hall Coordinators, Graduate Assistant Hall Coordinators, Residence Education Coordinators, and hall secretarial staff.
• Interpret HR policies, resolve issues, and recommend policy or procedure updates as needed.
• Support the Assistant Director of Student Conduct & Care to coordinate consistent and fair judicial and care processes across campus.
• Assist with assessment of outcomes related to student satisfaction in conjunction with the Associate Director for Strategic Initiatives.
• Support the implementation of academic initiatives in residence halls, including residential curricula and living‑learning communities.
• Address inquiries and concerns from students, parents, faculty, administration, and media.
• Collaborate with campus offices and groups on residence hall operations and student success initiatives.
• Develop and implement an annual recruitment plan for professional live‑in staff.
• Set expectations, monitor performance, and provide feedback to Assistant Directors to ensure high performance and engagement.
• Support residence hall openings and closings in conjunction with UHD Leadership. Oversee one neighborhood during processes.
• Monitor various residence hall operations to ensure departmental consistency.

The Division of Student Life is comprised of staff that embrace new ideas and thoughts, work together to keep our students safe, and provide them with life‑changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.

• Master’s degree in College Student Personnel, Higher Education/Administration, Counseling, or related field.
• A minimum of 5 years progressive, post‑masters experience in a university housing or residential life environment.
• Experience (3 or more years) supervising full time, master’s level housing staff with ability to apply practices, and tools to developing and improving individual, team, and organizational performance.
• Exceptional administrative skills, including a proven ability to handle multiple projects simultaneously to establish priorities, accomplish goals and meet deadlines.
• Excellent problem solving skills, including experience analyzing and resolving conflict, successfully navigating group dynamics, and effectively building teams.
• Knowledge of crisis management concepts and techniques; ability to predict, avert, mitigate, and recover from an event that has or could have a severely negative impact on the institution. Experience serving in an on‑call duty rotation.
• Strong record of building teams and partnerships with colleagues and key campus stakeholder groups.
• Excellent written and oral communication, public speaking and organizational skills.
• Demonstrated commitment to developing welcoming communities through dialogues around difference.

• Experience managing and leading full‑time staff recruitment.
• Previous experience supervising mid‑level staff.
• Expe…