Deployment Engineer

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As part of the global Field Services team, you as a Field Service Engineer (Deployment Engineer) will be responsible for deploying and maintaining a fleet of vehicles in the Des Moines or Iowa City area. You will be the first Engineer based in this location with additional employees joining the regional team as the company grows.

You are Tract Easy’s face to our customers, keeping our autonomous vehicles in operations and our customer satisfaction on highest levels. You will be leveraging your skills on-site, via remote support as well as with training programs to help our customers achieve operational excellence with our autonomous vehicle solutions. You therefore are a key part of Tract Easy’s future success by driving the continuous improvement of our processes and best practices, based on the knowledge and experience you’ll gain – both on-the-ground and at our company office in Denver.

Your responsibilities will include:

• Coordinating and performing the deployment and entry into service of our autonomous vehicles, with the support of the dedicated Project Manager
• Managing the vehicle’s commissioning process, validating the vehicle setup, it’s deployment and the in the product support / improvement with your hands-on feedback
• Performing mechanical and electrical maintenance interventions on the vehicles whenever necessary
• Hands-on installation and configuration of autonomous hardware and software components as needed
• Delivering basic and advanced training sessions, assisting trained customers in the operation and deployment of Tract Easy’s autonomous vehicles
• Providing remote assistance to our customers through our support system
• Participating, along with the Project Manager, on the on-road authorization processes, by performing tests and delivering documentation to the relevant authorities / regulatory bodies
• Reporting of risks, issues and variations in project scope, as well as supporting the development and implementation of risk management and mitigation plans
• Participating in the continuous improvement of our autonomous vehicle solutions – from deployment to maintenance to best practices in operations
• Building the future:Working on cutting-edge technology, driving the future of autonomous vehicle solutions in industry and aviation as the market leader
• Team: Working with a young, and highly motivated team of experts – building a career while learning from the best with a great culture, regular team-events, learning and development activities
• Custom
  ers :Major international industry leaders trusting in Tract Easy’s solutions
• Network: Strong international network with Tract Easy / TLD / Easy Mile offices in major locations around the world

There is no typical profile at Tract Easy, we all come from different backgrounds and that is what makes us strong!

• Technician/Bachelor Degree in the Automotive or Robotic or similar field is required
• At least 2 years of experience as technician or engineer in the automotive, robotic or similar industries.
• Possess a valid drivers license
• Clean background check

• Automotive, robotic or similar field maintenance knowledge
• Appetite for cutting-edge automation technology
• Basic knowledge of Can Bus technology, vehicle maintenance, electrical systems and hydraulic systems is a plus
• Good presentation and communication skills
• Proactive with a strong customer and team focus, as well as a passion for service excellence
• Able to work independently
• Self-starter with strong capability to interact and work in a multinational environment
• Strong technical acumen and problem-solving skills, with the ability to adapt to a dynamic and fast-paced environment
• Business fluent (written and spoken) English

Built by TLD, powered by Easy Mile driverless technology.

Tract Easy is a joint venture between two industry leaders: TLD and Easy Mile. It is an independent distributor of autonomous towing solutions with close cooperation and integration with its parent companies.

Together, they offer the most advanced driverless technology on the market to airport and industrial clients.

Tract Easy delivers a turn-key, full-service solution for autonomous towing operations with EZTow. From project definition to installation, integration and daily operations, we support our customers throughout the process to make integration as seamless as possible with minimum impact on ongoing operations.

The Company is committed to protecting the confidentiality, integrity, and availability of its information assets in alignment with ISO 27001. All employees are required to follow information security policies, safeguard company data and systems, and promptly report any suspected security incidents or violations.