Customer Service Shift Supervisor
Job in
Iowa City, Johnson County, Iowa, 52245, USA
Listed on 2026-03-01
Listing for:
New Pioneer Food Co-op
Full Time
position Listed on 2026-03-01
Job specializations:
-
Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Description
Oversee our front-end team and assist with store customer service. What You'll Do- Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep
- Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks
- Ensuring retail-readiness
- Work in a retail and food environment
- Ensure a high level of customer-focused service for our shoppers
- Maintain a safe and productive environment for our employees
- May spend periods of time working in walk-in coolers and freezers
- Supervisory or managerial experience preferred
, preferably in a grocery, food service, or retail environment - Demonstrated retail customer focused service experience and skills
- Familiarity with organic and natural foods
- Enthusiasm for working in fast-paced creative environment
- Attention to detail and ability to efficiently perform assigned tasks
- Ability to lift and carry up to 50 pounds on occasion during a shift
- Ability to read and speak English and perform basic arithmetic
This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis.
Negotiable based on experience and tenure.
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