Parking & Transportation Field Services Officer II

Parking Field Services Officer II

The University of Iowa Parking & Transportation department is seeking a Parking Field Services Officer II. Under general supervision, this position will patrol campus to ensure compliance with university parking regulations. It will respond to violations on foot, bicycle, or in motor vehicles. The Field Services Officer provides assistance to motorists/bicyclist, various University departments and programs such as the University of Iowa Health Care, University Van Pool, Parking Cashiering and Maintenance, and University Police.

Duties to Include:

• Patrol campus to enforce motorist and bicycle parking regulations, issues parking violations through operation of electronic tickets writers; uses independent discretion when enforcing parking regulations.
• Analyze and resolve campus parking issues that impact faculty/staff/students and public.
• Operate License Plate Recognition system.
• Screen, clear, and secure lots prior/during special events.
• Ability to work in a variety of environments including high traffic public areas, low lit areas, and exposure to extreme weather conditions.

Minimum Eligibility Requirements:

• Completion of High School Diploma or equivalent, and;
• Any combination of public contact experience and/or college or university level course work which is equivalent to three years of full-time employment.

Special

Qualifications:

• A valid driver's license is required, as well as an ability to meet University of Iowa Driving Policy.

Desirable

Qualifications:

• Knowledge of University of Iowa Campus and locations of various parking facilities.
• Customer service/public contact experience.
• Ability to adapt, prioritize and organize multiple tasks.
• Proficient computer skills
• Excellent communication skills in order to interact effectively with people from various backgrounds and cultures.

For additional questions, please contact Brooke McMurl at  or brooke-mcmurl.