Grundy County Outreach Coordinator​/Insurance Admin Assistant

Location: Grundy Center

Purpose:

Are you passionate about agriculture and eager to spread that enthusiasm throughout Grundy County? Do you thrive in an independent, energetic work environment? Grundy County Farm Bureau is seeking an Outreach Coordinator and Insurance Agency Administrative Assistant who embodies these qualities and more. Basic Function Grundy County Farm Bureau Outreach Coordinator: perform communications and outreach duties on behalf of the County Farm Bureau.

Duties involve County Farm Bureau coordination of events including public outreach and event coordination, communication with general membership, managing social media accounts, and publishing articles for the Farm Bureau newsletter publication. Insurance Administrative Assistant: provide administrative support to agency staff while delivering exceptional customer service to policyholders and prospective clients. This position serves as the first point of contact for customers and plays a key role in maintaining efficient office operations.

Insurance license is not required but encouraged to have. Essential Functions Serving the Grundy County Farm Bureau Federation:
Maintain regular contact with supervisor regarding Farm Bureau activities Research, prepare and submit articles to the Spokesman and local media; enter member advertisements Maintain a social media presence on important platforms Develop and coordinate outreach efforts as directed by the County Board of Directors Coordinate activities and records for the county board of directors including; preparation of documents and materials for the County Board of Directors meetings.

Work and communicate with Committee Chairs, Executive Officers, and Board of Directors as needed on projects or county business Membership data base updates and data management Collect and process membership information or payments from renewing clients Essential Functions Serving the Grundy County Farm Bureau Federation:
· Customer Service: oGreet customers in person and over the phone in a professional and friendly manner. oAssist clients with policy inquiries, payments, claims reporting, and general insurance questions. oDirect calls and messages to the appropriate agent or staff member. oMaintain positive relationships with current and prospective clients.
· Administrative Support oSchedule appointments and manage agency calendars. oPrepare, process, and maintain insurance documents and client records. oScan, file, and organize agency paperwork in compliance with company procedures. oAssist with data entry and policy management systems. oProcess incoming and outgoing mail.
· Office Operations oSupport agents with policy reviews, renewals, and customer follow-up activities. oMonitor office supplies and place orders as needed. oAssist with marketing mailings, community events, and customer appreciation activities. oMaintain confidentiality of client information and agency records. Additional Details:
Part time - 30 hours per week, serving the Grundy County Farm Bureau Federation and Farm Bureau Financial Services Based in Grundy Center, Iowa, with programs conducted throughout Grundy County Join us in making a meaningful impact on our community and advancing a deeper appreciation for agriculture among its residents! What We're Seeking:
Detail-oriented individuals committed to delivering high-quality, consistent work Organized and motivated self-starter Creative writing skills as an Editor of Grundy County Spokesman page Comfortable operating within a Microsoft Environment and other databases to support the works of the County Farm Bureau Board of Directors and Insurance Agency Proficient in navigating social media platforms Willing to collaborate with both staff and volunteers across diverse activities Confident speakers that are comfortable addressing groups of various ages Enthusiastic about engaging with client members, volunteers, and community partners Well-versed and interested in the agricultural industry Office phone coverage Maintaining professional image of workspace and office Other duties as assigned This position is an employee of Grundy County Farm Bureau.

Check out how county Farm Bureaus serve the people, progress and pride of Iowa.