Patient Access Specialist

Contact information

• Location 1213 GARFIELD AVE,Harlan, IA, ,United States
• Job Category Non-Clinical
• Employee Type Non-Exempt Full-time
• Required Degree High school
• Manage Others No

SCHEDULE:

Full-time; 36 hours per week

The Patient Access Specialist maintains and updates computer scheduling files. Must be congenial and polite at all times in person and over the phone. He/she must be familiar with policies regarding scheduling of ancillary tests and appointments, maintaining current patient information and records, and maintaining strict confidentiality. Must be familiar with admitting, discharging, insurance forms, confidentiality of patient information and dealing with the general public.

He/she adheres to the philosophy and mission of Myrtue Medical Center in aspects of job performance.

General office experience preferred, but not required. Must have a thorough knowledge of the switchboard and filing system, all clinic policies and procedures to clinic office, and hospital scheduling protocol.

High school diploma or equivalent required. Secretarial training would be an asset, but not required.

Schedules appointments for patients over the phone for all rural health clinics, specialty clinics and diagnostic imaging tests at Myrtue Medical Center. Maintains and updates computer-scheduling files. Schedules appointments for tests and outpatient procedures. Calls no-show appointments at direction of nursing staff. Prepares call schedule and distributes to appropriate staff. Answers phone in a professional/friendly manner prior to fourth ring.

Note:

This is a partial listing of key job areas. For a complete job description, please contact HR.