Serviceberater; m​/w​/x in Teilzeit

Caregiver Position

As a family-run, independent care company with more than 130 employees and an excellent reputation, we are looking for people who are passionate and full of heart to ensure quality care for people and want to provide high-quality care together with us.

We offer you a secure job in an honest, open, and respectful environment that values your opinion and involves you in shaping the company. If you have criticism or need a listening ear, just talk to us. Management and care service management are always available to you and conduct communication on an equal footing. We appreciate your praise but especially your criticism and suggestions for improvement.

• You are primarily responsible for consulting our customers about our services and our company.
• You build customer, prospect, and intermediary relationships and take care of the resulting customer inquiries.
• You introduce new caregivers to the customer and conduct quality assurance discussions with our customers.
• You support the administration in document management around our software system, phone calls, and the preparation of customer-specific content.
• You conduct customer and employee acquisition and design and organize our company events in open consultation with management.
• You record customer calls, arrange initial consultation appointments, and prepare all customer-specific documents for the service meeting.
• You receive customer concerns, process them, discuss them with the relevant colleagues, evaluate them, and provide feedback.

• Completed training in the commercial field.
• Strong customer and people orientation required.
• High empathy and social competence required.
• Teamwork, communication, and cooperation skills as well as reliability and discretion required.
• Sales experience and/or in marketing desirable.
• Very good German language skills required.
• Good IT skills required (Windows, Outlook, Office).
• Confident use of social media.
• Driver’s license B/BE required.

• Collaboration on an equal footing.
• Flat hierarchies and direct consultation with management.
• Fair, performance-based, appreciative, and punctual payment.
• Contribution to the company pension scheme.
• Appreciation of the person and recognition of their work.
• Step-by-step training through an onboarding concept and mentoring.
• Shopping discounts at well-known partners.
• Employee referral bonus.
• Free team clothing and use of company vehicles possible.
• Regular employee events.
• Personal training and development opportunities in both the professional and interpersonal areas (soft skills).
• The chance to shape the company and lead it into the future.
• A secure and long-term job.
• Flexibly organized working hours and consideration of wishes (e.g., vacation planning).
• Modern IT tools.
• Internet for private use.
• Free company parking spaces.
• Free drinks, such as coffee, tea, milk, and water.
• Modern and well-equipped vehicles that are fun.

Do you have questions that were not answered here or would you like to get to know us personally? Then just talk to us, call us, or send us a message.

We look forward to getting to know you!