Senior Executive, Client Grants Processing

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population.

Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

This role oversees grant eligibility assessments and scheme administration while driving process improvements, system enhancements, and effective stakeholder collaboration.

• Assess applicants' eligibility for national schemes based on established policies, frameworks, and governance requirements.
• Partner with internal and external stakeholders to facilitate the effective implementation and administration of grant schemes.
• Drive continuous improvement initiatives by reviewing business processes, identifying operational gaps, and developing practical solutions to enhance service delivery and governance.
• Collaborate with various stakeholders to implement system enhancements, support user acceptance testing (UAT), and optimize business processes.
• Contribute to the design and implementation of operational workarounds and process controls to cater to emerging business needs.
• Support strategic and operational projects, as well as other administrative responsibilities, as assigned.

• Degree in any discipline.
• Relevant experience in back-office or grant administration is preferred.
• High level of integrity, and a genuine desire to make a positive impact on the community.
• Strong analytical, problem-solving and communication skills.
• Ability to navigate ambiguity, manage competing priorities, and develop practical solutions to operational challenges.
• Meticulous, organized, resourceful, and able to work effectively in a fast paced environment.
• Able to work independently and collaboratively as a team player, with a willingness to learn and grow.