Guest Relations Host — Casino Loyalty & Events
Job in
Northwood, Worth County, Iowa, 50459, USA
Listed on 2026-02-04
Listing for:
Diamond Jo Casino & Hotel
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Spanish Customer Service -
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
A major gaming and hospitality company is seeking a Customer Service Representative to enhance customer loyalty and recruit new Players' Club memberships. Responsibilities include interacting with customers, assisting with reservations, and representing the company ideal candidate has a high school diploma, 1-2 years of customer service experience, and excellent communication skills. Proficiency in various software and a flexible work schedule are required.
This role is crucial for maintaining guest relationships and ensuring customer satisfaction.
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