Financial Services Support Specialist
Job in
Algona, Kossuth County, Iowa, 50511, USA
Listed on 2026-02-07
Listing for:
Iowa State Bank
Full Time
position Listed on 2026-02-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Overview
Responsible for performing various financial transactions while delivering exceptional customer service, the Customer Service Representative serves as a trusted resource for customer needs. Duties of this position include:
- Provide prompt, professional customer service by assisting with account inquiries, service requests and issue resolution.
- Greet and assist walk-in customers, vendors and visitors; answer incoming calls and route inquiries to appropriate staff while providing accurate and timely responses.
- Maintain, balance, and verify cash drawer within established variance limits. Count, wrap and bag coin as needed.
- Identify customers' financial service needs. Recommend relevant products, services and promotional offerings.
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