Relationship Specialist

PCSB Bank in Clarinda, Iowa has the following position available:

RELATIONSHIP SPECIALIST

The successful candidate will be a customer service and solution-oriented team member. Primary responsibilities include handling routine financial transactions and assisting customers with ongoing account support. Reports to Relationship Manager of PCSB Bank Clarinda. This position is 37.5 - 40 hours/week.

• Competitive Wages
• Medical, Dental & Vision Insurance
• PTO + Paid Holidays
• Profit Sharing Retirement Plan

• Handle routine financial transactions (deposits, withdrawals, advances, loan payments, etc.), and balance these transactions daily while ensuring a positive interaction with customers
• Basic receptionist duties (answering phones, directing lobby traffic, etc.)
• Become knowledgeable in all bank retail products and services, applicable bank and branch policies, procedures and support systems
• Cross-sell products when appropriate by making the necessary referrals to those who specialize in the bank’s outstanding product line
• Open new accounts, including checking, savings, money markets, certificates of deposits, and IRA’s

• High school diploma or equivalent
• Service/retail industry; banking experience, preferred
• Excellent verbal and written communication skills
• Excellent telephone and interpersonal skills
• Good problem-solving, negotiation, and time management skills
• Proficient computer skills, including Microsoft Office