Customer Service Representative - Comm​/Data

Responsibilities

• Ensure every customer experience is top‑notch in quality.
• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow‑up on all customer issues.
• Take an active role in selling Graybar goods and services on inbound calls.
• Provide support on product selection and application.
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims.

• Strong communication skills.
• Ability to handle a variety of customer situations with enthusiasm and tact.
• Some retail or counter sales experience preferred.
• High school education; 2‑year or 4‑year degree preferred.

The expected pay rate for this position is $22.50 to $26.00 per hour, depending on experience.

• Medical, dental, vision, and prescription drug coverage.
• Life insurance coverage.
• Flexible spending accounts.
• Disability benefits at no cost.
• Profit sharing plans.
• 401(k) savings plan with company match.
• Paid vacation and sick days.
• Paid holidays.
• Paid wellness day and community time off.
• Educational reimbursement and career development programs.

We welcome people from all backgrounds, cultures, and experiences.