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Customer Service Representative - Comm/Data
Job in
Western, Linn County, Iowa, USA
Listed on 2026-06-21
Listing for:
Graybar Electric Company, Inc.
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Responsibilities
- Ensure every customer experience is top‑notch in quality.
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow‑up on all customer issues.
- Take an active role in selling Graybar goods and services on inbound calls.
- Provide support on product selection and application.
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims.
- Strong communication skills.
- Ability to handle a variety of customer situations with enthusiasm and tact.
- Some retail or counter sales experience preferred.
- High school education; 2‑year or 4‑year degree preferred.
The expected pay rate for this position is $22.50 to $26.00 per hour, depending on experience.
Benefits- Medical, dental, vision, and prescription drug coverage.
- Life insurance coverage.
- Flexible spending accounts.
- Disability benefits at no cost.
- Profit sharing plans.
- 401(k) savings plan with company match.
- Paid vacation and sick days.
- Paid holidays.
- Paid wellness day and community time off.
- Educational reimbursement and career development programs.
We welcome people from all backgrounds, cultures, and experiences.
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