More jobs:
Roadside Dispatch & Customer Service Leader
Job in
Lindale Manor, Linn County, Iowa, USA
Listed on 2026-08-01
Listing for:
INFINITY
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Infinity is seeking a Customer Service Manager for our Roadside Assistance program to lead an inbound service and dispatch team supporting consumers, service providers, and fleet clients during urgent roadside events. You will foster a culture of accountability, empathy, accuracy, and execution, ensuring interactions meet standards and deliver dependable customer experiences.
Responsibilities include coaching, performance management, and coordinating with internal stakeholders.
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