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Healthcare Customer Advocate, Bilingual Preferred

Job in Nevada, Story County, Iowa, 50201, USA
Listing for: CVS Health
Full Time position
Listed on 2026-08-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service, English Customer Service
Job Description & How to Apply Below
Location: Nevada

CVS Health is seeking a Customer Service Representative to support Aetna/Mercy Care members by handling inquiries via phone, web, or written correspondence. You will resolve issues, explain prescription coverage, and collaborate with internal teams to maintain service quality.

A bilingual English/Spanish preference is valued for effective member communication. Ideal candidates have 1+ year in a high-volume call center and solid knowledge of Microsoft Office.

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