More jobs:
Hybrid Client Support Specialist
Job in
Lincoln Center, Adams County, Iowa, USA
Listed on 2026-08-22
Listing for:
Nelnet
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Nelnet Business Services (NBS) is seeking a Client Support Analyst to be the first contact for clients with non-complex issues. You will focus on timely resolution, strong client relationships, and escalation when needed. This hybrid role supports flexibility with in-office presence three days a week for those living near an Nelnet location.
The position emphasizes customer service, ticket/documentation accuracy, and collaboration with internal teams to resolve problems efficiently.
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