Manager, Semi Truck Field Quality

What to Expect

Tesla is accelerating the world’s transition to sustainable energy, and the Tesla Semi plays a critical role in that mission. We are seeking a highly motivated Field Quality Leader to join our quickly growing Semi team. You will play a crucial role in developing and implementing strategies to accelerate the feedback loop between design, quality, and field teams. You will collaborate with cross‑functional teams, analyse data, implement countermeasures, and report on issues affecting the Semi truck.

To be effective, the Field Quality Manager will need to be intimately familiar with the detailed behaviour of our Semi truck and the tools and equipment used in its design and manufacture. They will work with other engineering teams to quickly mitigate and implement countermeasures of field issues to improve quality, reliability, and durability of the products.

• Monitor products' field performance, identify trending issues. Prioritise based on severity, occurrence, and/or cost of each failure mode.
• Triage emerging trends and use engineering first principles to derive failure hypotheses.
• Coordinate efforts with the Failure Analysis team to identify root causes of problems.
• Collaborate with engineering, factory quality and suppliers to drive containment and corrective‑action implementation into production.
• Communicate field performance of the engineering system, gather buy‑in from engineering leadership on improvement priorities and urgency.
• Drive upward design feedback during design reviews by utilising information on field performance, reliability and factory quality issues (DFMEAs).
• Participate in continuous improvement activities and take preventive actions.

• Degree in Mechatronics Engineering, Mechanical Engineering, Electrical Engineering, or equivalent experience.
• Prior applicable experience desired; preferably in Failure Analysis, Product Engineering, Quality or Service in consumer electronics or automotive.
• The successful candidate for this position must have a broad engineering background with the ability to work with design engineering, manufacturing, service and suppliers across a wide variety of issues.
• Strong interpersonal and communication skills are an absolute requirement to establish effective working relationships within Tesla and outside.
• Ability to use tools and business‑system applications to manage, synthesize and interpret data.
• Programming languages & tools: SQL, Python, Jupyterhub, Minitab, Tableau, JMP or similar are a strong plus.
• Experience managing cross‑functional projects in a global customer‑facing organisation (ideally in automotive or comparable industry).
• Comfortable working in a complex, fluid, fast‑paced and demanding work environment.
• Strong ability to build and maintain positive working relationships with internal business functions globally, as well as external vendors.
• Ability to travel up to 25% of the time.

Along with competitive pay, as a full‑time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans – plans with $0 payroll deduction.
• Family‑building, fertility, adoption and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans, both with options with a $0 paycheck contribution.
• Company‑paid Health Savings Accounts (HSA) contribution when enrolled in the High‑Deductible medical plan with HSA.
• Healthcare and dependent‑care Flexible Spending Accounts (FSA).
• 401(k) with employer match, Employee Stock Purchase Plans and other financial benefits.
• Company‑paid Basic Life, AD&D.
• Short‑term and long‑term disability insurance (90‑day waiting period).
• Employee Assistance Programme.
• Sick and vacation time (flex time for salaried positions, accrued hours for hourly positions), and paid holidays.
• Backup childcare and parenting support resources.
• Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services and pet insurance.
• Weight‑loss and tobacco cessation programmes.
• Tesla Babies programme.
• Commuter benefits.
• Employee discounts and perks programme.