Distributed Generation; DG) Project Coordinator

About us

National Grid is hiring a Distributed Generation (DG) Project Coordinator, for our Customer Energy Integration department in our Northborough, MA office. This is a hybrid role.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Customer Energy Integration is looking for a customer-facing professional who will own and manage the relationship with complex distributed generation applicants and interconnected customers throughout the company’s E2E interconnection process. Successful candidates will have strong technical and project management skills, enabling customer sponsored DG projects to be interconnected cost effectively, within state regulated timelines, while achieving high customer satisfaction.

The professional will act as the customer’s primary point of contact guiding them through regulatory, legislative and technical obligations, obtaining and interpreting technical documentation, performing preliminary screenings/feasibility reviews as necessary, drafting contractual agreements, and coordinating complex DG projects with a multitude of internal and external stakeholders throughout the construction process. As a DG subject matter expert, the candidate will also be expected to provide outreach and educate others on DG initiatives.

This position may also get involved in the preliminary (Step
0) stages of large complex electric projects in assisting customers with evaluating the feasibility of such projects.

• Coordinate with Engineering on responses and provide direction on complex interconnected customer issues and questions.
• Responsible for coordination with the National Grid Distribution Control Center around planned and unplanned outages and system issues.
• Oversee communication and reporting on the progress status of studies.
• Manage DG projects with customers, external vendors, contractors and consultants to ensure timely delivery of utility services and completion of the project.
• Maintain the work management systems and update procedures to support the design solutions that enhance Distributed Generation programs.
• Build and communicate schedules, maintain milestones, and perform DG process related tasks and necessary documentation.
• Develop and maintain effective relationships with Distribution and Transmission Engineering, ISO-NE, CEI Account Development, Legal, Regulatory, and Jurisdictional teams in order to facilitate communications, integrate work, and ensure the successful delivery of the project.
• Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost-effectiveness.
• Coordinate engineering and operations resources, internal and external, assigned to ensure timely delivery of DG projects per tariff requirements.
• Communicate project expectations and provide status updates to the interconnecting customer.
• Provide technical guidance, support and coaching to others, (both internally and externally) in order to share knowledge and increase understanding of Distributed Generation programs and services.
• Analyze and evaluate developments in Distributed Generation and Renewable Energy technologies in…