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Customer Service Rep Casino Gaming Manager Online Gaming / Sports Betting

Cage Cashier​/Guest Service Rep; Swing Shift

Job in Nevada, Story County, Iowa, 50201, USA
Listing for: Truckee Gaming, Llc
Full Time position
Listed on 2026-02-28
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Casino, Gaming Manager, Online Gaming / Sports Betting
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Cage Cashier/Guest Service Rep (Swing Shift)
Location: Nevada

Description

Summary: Cage Cashiers are responsible for cash handling in the cage, and must be able to adhere to and follow Nevada State Gaming Control and in-house casino policies and procedures.

Responsibilities
  • Count in and balance cash drawer, using cage count sheet
  • Complete sales transactions for cigarettes and other items
  • Cash out Casino tickets for guests
  • Add Free Play to Player’s Cards as needed
  • Sign up and issue guests Player’s Cards
  • Achieve company objectives in customer service by ensuring that all guests feel welcome and are given responsive, friendly, and courteous service at all times
  • Cash Sports Book tickets if the Sports Book is closed
  • Pay out all jackpots to the manager on duty
  • Conduct an inventory of all cash and its equivalents
  • Answer incoming calls and transfer calls as needed
  • Be knowledgeable and able to explain/promote all Casino and Marketing events
    • Requirements Qualifications

    Education/

    Experience:

     High School Diploma or GED equivalent preferred

    Previous cashier experience in a casino environment preferred

    Language Ability

    Must be able to communicate effectively in verbal and written English language

    Math Ability

    Excellent math skills; ability to calculate money accurately

    Certificates and Licenses

    Gaming Registration Card

    Physical Requirements

    Ability to stand for extended periods of time

    Reaching, bending, stretching, lifting up to 50lbs

    Ability to work in a noisy, smoky casino environment

    Ability to work in a small, confined, office-type setting

    Knowledge/Skills

    Excellent organizational abilities

    Ability to handle cash, calculate accurately, analyze, and account for cash and coin

    Excellent Customer Service skills

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