Dual Rate Casino Cage Supervisor
Listed on 2026-02-28
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Entertainment & Gaming
Customer Service Rep
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Caesars Republic Lake Tahoe properties are the premier employer of choice.
Here are just a few perks of working for Caesars Entertainment, the largest casino‑entertainment company in the US.
- Professional and leadership development
- Paid breaks and a free meal during each shift
- PTO/FTO
- Access to the on‑site team member gym
- Health and wellness benefits after 90 days of service
- On‑site Wellness Center and monthly health and wellness initiatives
- Employee Assistance Program
- Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University
- Optional 401(k) plan eligibility after 90 days of service
- Sign on bonus for select positions
We take great pride in living these values
- Together We Win, All In, On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds that immerse, inspire and connect you".
This position supervises the operation of the Cashier/Caesars Rewards area for an assigned shift. It assists in the implementation and continuing administration of the Caesars Reward Program, providing customers with information regarding program services, supervising personnel on a day‑to‑day basis, and performing related activities as assigned in accordance with program operations. This position directly supervises those in a Cashier/Caesars Rewards Representative role and is also responsible for executing the job duties of that role as needed.
Also performs the duties of Cashier/CR Rep when assigned.
- Assures a friendly and courteous attitude among team members toward customers on an assigned shift.
- Assists department team members in the balancing of their cash drawers at the beginning and end of their shift.
- Responsible for the safeguarding of all inventory and equipment.
- Approves customer check cashing/casino credit within approved limits.
- Maintains the required amounts of currency, coin, and house check inventories in order to meet all team member and customer needs.
- Schedules assigned Cashiers for breaks and routine work duties.
- Effectively handles guest complaints and discrepancies; assures that all guests are dealt with in an efficient and courteous way.
- Assists other departments with any operational problems that pertain to the Cashier/Caesars Rewards Department.
- Assures that the operation of the Cashier/Caesars Rewards area is in accordance with established policies and procedures.
- Instructs team members in the proper performance of their duties. Prepares and conducts performance reviews and offers continuous performance feedback on a timely basis.
- Informs team of pertinent information and coach whenever necessary.
- Fully understands and masters all duties of Cashiering and Caesars Rewards.
- Supervises the day‑to‑day operation of the Cashier/Caesars Rewards Department.
- Assists in the development and administration of training programs for department personnel.
- Greets and welcomes players; explains the Caesars Rewards program and provides collateral to players in accordance with established guidelines.
- Assists in the development and maintenance of data files on customers or prospective program members through CMS.
- Keeps informed on all details of Harrah's/Harveys facilities and services to provide complete information in response to all inquiries.
- Assists in the planning and execution of player events designed to recognize and reward selected players.
- Completes administrative duties in a timely manner as assigned.
- Responsible for the maintenance of Caesars Rewards Kiosk and Embossers throughout the property.
- High school degree or equivalent.
- One year cashier and casino customer service experience required. Computer input and previous supervisory experience is preferred.
- Must be able to speak clearly in English to communicate with guests and other team members.
- Ability to qualify for, obtain, and maintain a Gaming License from the State of Nevada Gaming Control Board.
- Excellent customer relations skills.
- Excellent written and…
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