Slot Technician Job Tama Iowa USA,Entertainment & Gaming

Position: Slot Technician 2
Location: Tama

Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour)

Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay, and much more!

Non-Safety Sensitive

Job Summary

Responsible for proper repair, maintenance and proper functioning of gaming devices, their related components and support systems.

Essential Job Duties

Maintains confidentiality on all internal departmental matters, correspondence and proprietary data.

Safeguard and account for the assets of the owners.

Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission.

Properly report on investigations or report incidents requiring investigation.

Responsible for proper function of all gaming devices, related components and support systems on shift.

Assist with technical support when required, supervises shift activities as assigned by management.

Perform a variety of duties as assigned by the Senior Technician on-duty.

Gaming device placement including removal and installation.
Cleaning of gaming device to enhance appearance value. Cleaning and organization of all workstations.

Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation.

Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers.

Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect.

Supplemental Job Duties

Attends all required meetings and training sessions.

Assists/trains Slot employees regarding access to machine historical data, device option review and perform actions resulting in guest dispute resolution techniques and/or proper machine function.

This position has signatory authority for machine access keys, machine drop access keys, and short pay authorization (after 90-day probation complete).

Performs other job related duties as assigned.

Physical Requirements/Working Conditions

May be exposed to loud and continual noise levels in an environment where smoking is allowed. Lifting and carrying up to 150 pounds is required. Requires moderate standing and walking along with use of hands, wrists, arms and fingers. Exposure to electric current and moving mechanical parts is present. Occasional bending, kneeling, stooping, reaching is necessary. Must be confidential.

Minimum Job Qualifications

Knowledge/Education/Work Experiences:
Requires high school diploma or GED. Must at least 18 years of age. Must be computer/software function literate with a wide range of electronic based practical skills. Must be able to obtain and maintain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission.

Skills/Abilities:
Must be self-motivated, observant and must be able to work as part of a team. Must possess the ability to gain a working knowledge and understanding of all gaming devices, progressive units and player-tracking set-up. Must possess a positive attitude towards guests and co-workers at all times. Must possess tact, diplomacy and initiative when assisting in resolving a guest dispute Must be organized and capable of handling multiple tasks at the same time.

Must be flexible with shifts and days off. Must be able to meet all non-supervisory training and education requirements.

Preference:
Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures.

Restrictions

This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position is PROHIBITED from playing slots while on or off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.