Tavern Assistant General Manager

Location: Nevada

Tavern Assistant General Manager page is loaded## Tavern Assistant General Manager locations:
PT's Pub - Winterwood time type:
Full time posted on:
Posted 2 Days Agojob requisition :
R-00484

At Golden Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.
** Job Description

Summary:

*
* Summary:

As the Tavern Assistant General Manager, you play a vital leadership role in the day-to-day operation of a high-energy restaurant and bar venue. You support the General Manager by overseeing service standards, staff performance, and operational efficiency to ensure a seamless guest experience. Your ability to maintain a well-coordinated team environment and respond swiftly to evolving business needs is essential to the success of the tavern.

You are entrusted with handling escalated guest and team member concerns with professionalism and sound judgment, reinforcing our commitment to service excellence and operational integrity.
*
* Job Description:

** Essential Functions and Responsibilities
* Assist in scheduling, training, supervising, and coaching department staff to promote strong performance, engagement, and service consistency
* Monitor and support daily operations to ensure alignment with company standards, safety protocols, and guest satisfaction goals
* Serve as a point of contact for resolving team member or guest concerns, escalating issues as needed to department leadership
* Inspect Tavern appearance, cleanliness, and stock levels
* Assign stations, side work, and evaluate team performance
* Manage POS and cash control procedures, including training team members
* Coordinate bar set-up, service flow, and resolve guest service issues
* Support the accurate completion of administrative functions, such as attendance tracking, supply ordering, or reporting
* Assist with payroll processes, scheduling adjustments, and labor compliance as directed by department management
* Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
* Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
* Perform other duties as assigned Qualifications
* 2-5 years of restaurant or tavern operations experience; includes leadership or progressive responsibility in the gaming industry
* Ability to lead and guide team members in a fast-paced or customer-facing environment
* Strong interpersonal and communication skills to support training, feedback, and conflict resolution
* Demonstrated ability to prioritize tasks, manage time effectively, and follow through on responsibilities
* Flexible and adaptable to changing operational needs and shift schedules
* Committed to upholding a safe, respectful, and inclusive work environment
* Basic understanding of department KPIs, labor management, or guest service standards
* Ability to access and input information using a moderately complex computer system
* Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams Requirements
* At least 21 years of age
* High School Diploma or equivalent required
* College degree or certification in a related field preferred
* Ability to effectively communicate in English, both written and verbal
* Obtain and maintain all work cards as required by the company
* Verify right to work in the United States Work Cards
* Required based on property location or regional regulations

Physical Requirements
* Regularly push/pull up to 35lbs
* Regularly lift and/or carry up to 35lbs at floor, knee, waist, and chest levels
* Regularly squat, kneel, reach, bend, twist
* Occasionally sit and work at a desk or computer
* Frequently…