Cashier - Cage

Casino Queen Marquette, 100 Antimonopoly St, Marquette, IA 52158, USA

The Cage Cashier is responsible for accurately and promptly handling money transfers for guests and providing outstanding guest service to internal and external guests.

• Ensure consistent high‑quality service to all team members and guests.
• Accountable for the assigned cashier bank during the shift and must balance at the end of the shift.
• Execute monetary transactions for guests.
• Accurately complete necessary paperwork associated with the position.
• Comply with all IRGC rules and regulations, as well as federal, state, and local guidelines.
• Assist guests with player’s club accounts.
• Maintain a friendly and courteous demeanor at all times.
• Apply customer service standards as directed.
• Complete assignable work requested by the Shift Manager satisfactorily.
• Other duties as assigned.

• High School diploma or GED.
• Excellent teamwork, interpersonal, customer service, written, and verbal communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Flexible work schedule, including nights, weekends, and holidays.
• Possess and maintain an Iowa Racing and Gaming Commission Class C license.
• Professional demeanor and presence; ability to interact with guests and team members within the company.
• Effective verbal and written communication in English.

Casino environment exposed to bright flashing lights, noise, smoke, and varied temperatures. Use of elevators and stairs. May include working on a boat or floating barge. May also work in a banquet/showroom environment with varying noise levels and temperatures, wet areas, and exposure to low‑level lights.

• Top industry pay.
• Tuition reimbursement.
• 401k with company match.
• Comprehensive health packages, including a free option for full‑time team members.
• Paid time off.

$14.50 per hour; based on experience.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.