Host​/Cashier

Job Summary

As the Host/Cashier you are the first point of contact for guests and play a pivotal role in shaping their dining experience. You greet guests, manage seating, handle financial transactions, and provide information and service that aligns with company standards.

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Greet guests with a warm welcome and promptly escort them to their seats.
• Accurately manage assigned bank, obtain change as needed, and notify surveillance when transporting funds.
• Answer phones professionally, assist with guest inquiries, and handle complaints when the Manager on Duty is unavailable.
• Maintain thorough knowledge of menu items, specials, and POS/manual transaction systems.
• Assist guests with information regarding hotel services, features, and local attractions.
• Ensure cleanliness and readiness of the entrance, tables, menus, and stations; report and correct deficiencies.
• Recognize and accommodate VIP arrivals and special requests.
• Provide friendly departing remarks and invite guests to return.
• Demonstrate sound judgment under pressure and strong organizational skills.
• Maintain confidentiality of guest information and company data.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title
  31, and federal regulations, if they apply to the position.
• Perform other duties as assigned.

• 6 months of experience in a full‑service dining venue preferred.
• Ability to follow instructions and complete tasks accurately in a fast‑paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety‑conscious work environment.
• Ability to access and input information using a moderately complex computer system.

• At least 18 years of age.
• High school diploma or equivalent preferred.
• Ability to effectively communicate in English, both written and verbal.
• Obtain and maintain all required work cards as required by the company.
• Verify right to work in the United States.

• Occasionally push/pull up to 25 lbs.; lift/carry up to 25 lbs. at floor, knee, waist, and chest levels.
• Occasionally squat, kneel, reach, bend, twist.
• Occasionally sit and work at a desk or computer.
• Frequently standing and walking.
• Ability to communicate using in‑person speech, radios, and telephone.
• Ability to hear, understand, and distinguish speech and other sounds in person.
• Ability to distinguish between shades of color.
• Ability to use tools or equipment requiring a high degree of dexterity.

• Indoor setting.
• Noisy, bright flashing lights.
• Extreme heights, extreme hot or cold temperatures, slippery surfaces.
• Exposure to dust, fumes, and/or gases.

The above statements describe the general nature and level of work being performed. This position is open to all qualified applicants; no discrimination will occur.