Sportsbook Ticket Writer Bally's Lake Tahoe

Sports book Ticket Writer - Full Time (Bally's Lake Tahoe)

South Lake Tahoe, NV, United States (On-site)

Job Summary

William Hill U.S., America's leading sports book provider, has immediate openings at its sports book. Report to the Sports book Manager and be the face of the retail operation. Provide high level customer service to both regulars and novice bettors, ensuring everyone is welcome and helping them make informed wagering decisions.

Why Join the Team

Advancement opportunities – grow a career with us.

• Provide a top tier level of customer service that encourages customers to return repeatedly
• Ensure compliance with all company rules, regulations and the gaming control board
• Become familiar with betting options and engage customers in those options
• Resolve customer disputes and complaints, escalating when necessary
• Collaborate positively with team members and leadership
• Complete required paperwork and documentation per company policy and gaming board standards
• Perform other duties as assigned

• Basic computer knowledge (Email, MS Excel, internet, etc.)
• Minimum 1 year of cash handling experience in a work setting
• High school diploma, GED, or equivalent preferred
• 21+ years of age
• Pass a background check
• Obtain gaming license from the Gaming Control Board and other jurisdictions if required
• High level of customer service
• Flexible schedule availability: nights, weekends, and some holidays preferred
• Professional appearance
• Strong written and verbal communication skills
• Basic math proficiency
• Understand and comply with all compliance requirements set by the company and Gaming Control Board

• Stand for extended periods
• Lift, pull or push 25 lbs.
• Write for extended periods; twist, bend or reach with no significant boundaries

Equity, Diversity, and Inclusion Statement

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. The Company reserves the right to make changes to the job description whenever necessary.

ADA Statement

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individual's religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.