Loan Officer

Title:

Loan Officer

Department:
Banking

FLSA:
Exempt

General Function:
Responsible for soliciting, negotiating and coordinating the closing of consumer loans in compliance with the bank's lending policies and procedures. The role promotes business for Midwest Heritage by maintaining good customer relations and referring customers to appropriate staff for new services.

• Develops, negotiates, and coordinates the closing of consumer loans.
• Interviews loan applicants and collects and analyzes financial and related data to determine the general credit worthiness of the prospect and the merits of the specific loan request.
• Ensures that financial transactions and sales methods minimize financial risk and comply with all legal and regulatory requirements.
• Meets and maintains monthly loan production goals.
• Ensures established lending requirements are met and provides maximum profitability to the bank with a minimum of risk.
• Establishes and negotiates, where necessary, the terms under which credit will be extended, including cost, repayment method and schedule, and collateral requirements.
• Sells and markets the bank’s loan and deposit products through personal interaction with Hy‑Vee and subsidiary employees on a regular basis.
• Analyzes and identifies local market niches, business development, product and service opportunities and recommends pricing strategies to achieve product and service goals.
• Develops key relationships in the market through active participation in professional and civic activities.
• Participates in community‑related activities and exhibits leadership involvement.
• Assists the Bank Manager and Operations Supervisor in planning, developing, and implementing annual bank office goal strategies and budgets to enhance productivity.
• Mitigates risk and maximizes income to meet profitability objectives.
• Provides friendly, efficient, and accurate assistance to internal and external customers.
• Promotes business for Midwest Heritage by maintaining good customer relations and referring customers to appropriate staff for new products and services.
• Ensures the customer is satisfied with the products and services they obtain and answers questions concerning customer accounts.
• Uses working knowledge of interest rates, payments, loan policy, and bank deposit products.
• Prepares weekly call/sales reports on contacts made and applications sent to the bank.
• Assists customers with loan application preparation.

• Strong public relations skills as well as verbal and written skills.
• Seeing and hearing well enough to communicate with customers in person and by telephone.
• Dexterity to handle papers and use computers.
• Ability to work in a fast‑paced environment.
• Attention to detail and ability to prioritize workload.
• Ability to work independently with stringent guidelines.

Bachelor’s degree in finance, business, marketing or related field with two plus years of related experience (direct mortgage lending experience strongly preferred). Will consider a combination of experience and/or education in lieu of a degree. Must have an active Nationwide Multistate Licensing System (NMLS) number; the number must be maintained and all requirements adhered to. New employees must obtain an NMLS number within 60 days.

Ability to obtain an Iowa Notary license is required.

This position is classified as sedentary/light. Requires the ability to sit for long periods of time, frequent pressure to meet deadlines, and the ability to handle multiple projects in a day. Visual requirements include the ability to see detail at near range, with or without correction. Must be able to perform the following physical activities: sitting for long periods, talking (in person and by telephone), hearing, and repetitive motions.

Customer meetings are held in various Hy‑Vee stores and/or branch office locations in the Iowa region. The work environment includes high pressure to meet deadlines and handle multiple projects in a day. Minimal travel is required.

• Computer (PC with Microsoft Office programs)
• Telephone
• Calculator
• Copier, fax, and printer

Employees must protect the privacy and confidentiality of customers, employees, and bank/insurance/financial information at all times while performing their duties.