Senior Collections Specialist

We are seeking an experienced Collections Specialist to support a small law firm with a busy medical and consumer collections business.

• Claim intake – new and existing clientele
• Review and set up new placements
• Verify account balances and supporting documentation
• Prepare and send demand letters
• Open and organize electronic files

• Communicate with debtors consistent with applicable laws
• Negotiate payment arrangements, document activity, make payments

• Maintain account notes
• Update and manage debtor data
• Manage statutory and client deadlines

• Must have Vertican Collection Master proficiency

• 5+ years of consumer and medical collections experience
• Experience with collections litigation
• Familiarity with garnishments, judgments
• Civil litigation and Iowa law filing experience
• Candidates should possess strong Debt Collection and Cash Collection skills, including experience managing delinquent accounts and negotiating payment solutions.
• Candidates should possess excellent Communication and Customer Service skills to handle sensitive conversations, provide clear information, and maintain professional relationships.
• Candidates should possess foundational Finance skills to understand account balances, payment applications, and basic financial documentation.
• Candidates should have strong organizational and time management abilities, with attention to detail and accurate record-keeping in case management systems.
• Experience in a law firm, collections agency, or related financial services environment is beneficial, along with familiarity with relevant regulations and compliance standards.
• Proficiency with office software and collections or case management systems is preferred; the ability to learn new tools and processes quickly is important.
• A high school diploma or equivalent is required; additional education in business, finance, or legal studies is a plus.
• Small law office with a busy, high‑energy team
• Diversity, equity, & inclusion supportive culture
• Office location in Pocahontas ,
  Iowa , a small county-seat located in northwest-central Iowa ,

• Immediate opportunity to make an impact
• Competitive pay
• Hybrid flexibility with weekly office visits a potential
• Tremendous opportunity to expand your collections litigation knowledge

No 3rd party vendors or agencies

This position is not eligible for immigration sponsorship