Loan Assistant

Description

Iowa State Bank is seeking a proactive and detail-oriented Loan Assistant to support our Consumer, Agricultural, and Commercial loan officers. In this role, you will play a key part in the loan process, enabling our team to generate new business while delivering an outstanding customer experience from start to finish.

• Process loan requests verifying draw is within the proper limits for customer.
• Communicate proactively and pleasantly with borrowers and third parties to ensure loan related tasks are completed according to established deadlines and regulations and/or process requirements.
• Process routine customer loan transactions and respond to loan relationship inquires as needed.
• Proactively seek to better meet changing customer needs, bank growth objectives and department profitability benchmarks within an evolving regulatory framework by remaining current on the application of existing and newly emerging loan products, financial services and technologies.
• Has a strong commitment and dedication to internal and external customer service.
• Works in connection with lender to obtain required loan financial information and other loan documentation prior to loan closing and as needed for ongoing administration of loans and customer relationships.
• Reviews reports generated from the bank’s tracking systems and works with lender and customers to assure customer and loan files are maintained in a complete, current and accurate manner.
• Works in connection with lender to obtain customer signatures on required credit and loan file documentation, as directed by the lender.
• Maintain and reconcile filing fees account.
• Is accountable to the credit department, compliance department and lender for accurate loan document preparation, interactions with loan processors in the booking and funding of loans, and credit/loan file related imaging.
• Participates in community affairs to increase the Bank’s visibility and to serve the community where we operate.

• As a part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.
• Participate in outside civic activities that enhance the bank, personal growth, and the community.
• Actively upholds Iowa State Bank’s visions, mission and values, encompassing mutual respect, honoring commitments, working with integrity and accepting responsibility for own actions.
• Has a strong commitment and dedication to exceptional internal and external customer service.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• 401(K) with match
• Parental Leave
• Volunteer Time Off (VTO)
• Paid STD
• Paid LTD
• Paid Life Insurance