Lab Assistant​/Phlebotomist Grimes

Description

At Mercy One, health care is more than just a doctor’s visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Full time

Day Shift

Clinic Lab Assistant. In an outpatient clinic setting, you will perform phlebotomy and laboratory support services. Responsibilities include greeting patients, verifying orders, collecting and processing specimens, and preparing lab orders and reports. This role ensures quality and accuracy in accordance with regulatory standards and organizational mission, values, and performance expectations.

• Performs phlebotomy procedures (venipuncture and capillary) and collects other specimens following proper protocols.
• Prepares, labels, and processes specimens, ensuring accurate documentation and adherence to regulatory and infection control guidelines (e.g., CLIA, COLA, OSHA).
• Conducts waived and routine lab testing; reports and documents the result in the electronic health record, including critical values. Operates, maintains, and troubleshoots lab equipment; performs and documents quality control and proficiency testing.
• Verifies lab orders and medical necessities; completes ABNs and corrects billing codes as needed.
• Accurately enters and manages data in the Electronic Health Record (EHR); reviews and corrects billing reports.
• Maintains supply inventory; stocks areas appropriately and communicates needs to supervisor.
• Provides patient‑centered service by communicating test procedures, results, and follow‑up instructions clearly and compassionately.
• Assists with clerical duties including faxing, copying, filing, scheduling, and answering phone calls. Supports cross‑coverage needs, within scope, throughout clinic/lab areas. Serves as a resource for colleagues and patients.
• Follows all safety, infection control, and universal precaution standards; maintains a clean and organized work area.
• Delivers patient care through patient preparation, vital sign collection, and documentation. Assists with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintains aseptic techniques during preparation, procedures, and medication administration.

M, W, Th, F – 7:30 am to 5:00 pm;
Tues 7:30 am to 11:30 am; no weekends.

• Must be comfortable operating in a collaborative, shared leadership environment.
• Completion of medical terminology or phlebotomy training preferred.
• Previous laboratory or phlebotomy experience preferred.
• Basic Life Support (BLS) certification from the American Heart Association or Red Cross required within 30 days of hire; must be maintained.
• Mandatory Reporter training for Child and Dependent Adult Abuse required within 3–6 months of hire; must be maintained.
• Proficient in basic computer skills (Windows environment, web‑based navigation, email, MS Office).
• Ability to work with diverse groups of people in a collaborative, shared leadership environment.
• Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, and colleagues while performing the job duties.
• Must possess a personal presence characterized by honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

High school diploma or equivalent (GED) required.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.