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Clinic Experience Associate

Job in West Branch, Cedar County, Iowa, 52358, USA
Listing for: Rock Valley Physical Therapy
Full Time position
Listed on 2026-07-15
Job specializations:
  • Healthcare
    Medical Receptionist
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Location: West Branch

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? Rock Valley Physical Therapy is looking for a full‑time Clinic Experience Associate to join our team in West Branch, IA.

As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors. Your role will be essential in keeping our clinic running smoothly and efficiently.

Day‑to‑day responsibilities include:
  • Greeting and checking in patients with warmth and professionalism
  • Scheduling appointments and managing the clinic calendar
  • Verifying insurance and collecting accurate patient information
  • Answering phone calls and responding to patient inquiries
  • Supporting the front desk with a focus on detail and organization
Benefits

We offer a competitive salary, bonus, and benefit package including health insurance, profit share, 401(k) retirement plan, and an exceptional working environment.

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Position Requirements
10+ Years work experience
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